June 21, 2009
Microvision’s Success Rate Increased from 40% to 75%
Microvision had a problem, some first time users did not know how to correctly use their new Flic Bar Code Scanner. They approached us about adding some instructions on the back of the product that would communicate the key use sequence. The final solution incorporated a permanent back label and a removable front label that clearly communicated that an audio “Beep” equals success. The results – the successful scan rate increased from 40% to 75% with first time users.